If you’d like to trial our paid features (such as secure streaming, higher connection speeds & access to servers in 50+ countries, P2P, Secure Core, among others) to test whether they fit your needs, please consider upgrading. If you are unable to upgrade, we suggest using our free plan, which costs $0, offers the same level of security and privacy as our paid plans, and allows you to connect to servers in all regions of the world (the US, the Netherlands and Japan). Removing the free trial should increase the server performance and speeds for our legitimate paid users. This consumed server bandwidth and impacted performance. We removed the ProtonVPN free trial to prevent abuse from users who created multiple accounts to take advantage of our Plus servers and features.

Since I have not seen an official response from the company anywhere else (maybe I did not notice), I will enclose the answer of ProtonVPN support to me personally. In this letter they apologized to me for the misunderstanding and explained everything.

In the first letter they answered - yes, which seemed strange to me because after registration, I have not received free trial and I wrote a second letter to the ProtonVPN support. Recently I asked the ProtonVPN support if they provide 'free trial'.

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